Over 400 A&R members work at the Department of Revenue Services. DRS is one of the largest agencies at which A&R members work. Their work is both challenging and an important public service. Based on countless conversations we have had with members, we are aware that the workplace environment at DRS is neither healthy nor conducive to high morale. This has been especially true in recent years from all levels of the agency. A&R has been responding to many common themes including rampant favoritism, lack of respect in the workplace, an uncaring/unresponsive senior management team, and, not