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HEP Non-compliance 2021

Anyone who received a letter from the Comptroller's Office regarding their HEP Compliance for 2021 needs to resolve any issues by August 31 or be removed from HEP.
Removal from the HEP program includes an additional $100 monthly premium and a deductible of $350 per person (up to $1400).

If you are unsure of which medical visits were missed, log into CTHEP.com (create a log-in/password, if you haven't already done so).  From here, look at the "2021" tab to see what is missing and once that visit is complete you can apply to be re-instated into HEP by submitting the CO-1320 form.

If you completed the required visits but the portal indicates that one of the appointments has not been accounted for, then you can call 1-877-687-1448 or send an email to HEPQuestions@connect2yourhealth.com

Remember, HEP requires certain healthcare exams to be completed during a calendar year based on age and gender, the required exams could be:

  • Preventative Visit
  • Vision Exam
  • Dental Cleanings (once per year)
  • Cholesterol Screening
  • Mammogram
  • Cervical Cancer Screening
  • Colorectal Cancer Screening

Additionally, if you have a "chronic condition", then you must complete the eduction portion of HEP annually as well.  The annual education piece can be accomplished through the CTHEP.com portal.  The "chronic conditions" identified for our HEP plan are as follows:

  • Asthma
  • COPD
  • Coronary Artery Disease
  • Diabetes
  • Heart Failure
  • Hypertension
  • High Cholesterol

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