In the coming weeks, Care Management Solutions will be sending out notices to those members they have identified as non-compliant with the HEP requirements as of year-end 2016. If you receive notification that you are non-compliant, immediately contact Care Management Solutions at 1-877-687-1448 to speak with a HEP representative. If you believe that you were in compliance as of year-end 2016, yet Care Management Solutions cannot resolve the issue, immediately notify Union Hall so that we can get you the assistance needed to address the problem.
Remember: If Care Management Solutions considers you non-compliant, you could lose the financial benefits associated with the HEP such as reduced monthly premiums, deductible waivers, and lower co-pays. If you receive notification of non-compliance, take action promptly.